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1to1's Core Socio-Technical Tool Set

Informal Settlement Upgrading

At South Africa
From 2010 to 2019
By 1to1 Agency of Engagement - South Africa
Local partners: University of Johannesburg, Slovo Park Development Forum, Socio-Economic Rights Institute and Skotheni Network
Donors: Leverhulme Grant and University of Manchester: Global Development Institute

„1to1 has developed a set of core tools that support their work in spatial development projects in South Africa. These tools have been developed to assist with the complexities of socio-technical urban development and have been developed as a means of addressing issues of language, spatial literacy and various positional issues.
Codes of Engagement are the underlying principles that guide the work practice of 1to1. This was co-developed with a diverse set of practitioners, grass-roots leaders and students as means of balancing the iterative nature of spatial development practice in a humanised and accessible way. This set of codes is seen a means of guiding other practitioners in the field, while allowing 1to1 to adapt and update the codes in their practice.
The Kickstarter Pack has been designed as dialogue tool to support the early stages of developing a project brief with residents and grass roots leaders of community-based/grassroots organisations. The first pilot project was developed in Slovo Park and serves as a crucial tool for grass-roots groups to use when determining their project brief, budget requirements and develop funding proposals to establish their projects.  
Time-line Tool is an artefact that has emerged over the 8-year period of 1to1’s work. The tool is seen as a means of physically building a language for development processes that require nuanced facilitation by grass-roots practitioners. The tool was designed as a means of managing expectations and allowing often marginalised voices a physical space to contribute and share in informal settlement development projects.
UISP Roadmap was developed as a visual support tool in support of local government practitioners and informal settlement resident leadership groups in navigating the Upgrading Informal Settlement Policy (UISP). The tool was conceptualised around the idea of a road map, and offers suggestions, warnings, and routes towards actioning the policy in the field as a means of demystifying policy and building a common understanding of governmental developmental mechanisms.”

UISP process
UISP process 2
The first pilot project developed in Slovo Park
project and timeline managing tool
Time-line Tool
presentation page
the workshop
the service offering tool
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